We looked around for several weeks to find a contractor who had the qualifications and reputation to replace our existing deck. After reviewing the online reviews, we elected to go with Cottonwood Customs. We could not be happier with our choice. They nailed it! They were not only professional, but extremely reliable and personable. They kept us informed throughout the entire process. We really cannot say enough about Tim and his crew!!!
Years of exceptional service and work
Our 1998 home was built with the standard wood deck. Every year we had Tim at Cottonwood Custom and his crew come and maintain the deck. It lasted very well all of these years until we finally decided to replace / update it with a new deck using the new Trex materials. Working with Tim, we designed a new deck. His skill and creativity resulted in a new deck that is beyond what we imagined. The workmanship is excellent and the crew fun to work with. As is usual with any construction project, issues came up. After demolishing the old deck, they discovered that our home was constructed using i-joists, meaning that the deck cannot be supported by the house structure. The old deck could have collapsed at any time. The team caught the issue, stopped the work, and together we redesigned the construction so that the deck became a stand-alone structure that is still tied to the house, but not supported by it. The team dealt with other issues making every effort to create a beautiful and safe deck. Tim designed a special feature for us that makes the deck uniquely ours, adds a lot of interest, and gives us privacy. Start to finish these people are fun and rewarding to work with. We have known them for many years and can vouch for their honesty, professionalism, fairness, and just they are just plain great to be around. They work hard, return calls promptly, and listen to / answer all of our questions and concerns.
Outstanding Professional Service
Our 40 year old deck was in desperate need of repairs and new stain. It became a safety hazard. They did an outstanding job, replaced boards, stabilized the supports, sanded and stained our huge deck. We are very happy with the outcome and would highly recommend Cottonwood Custom. True Professionals.
Completely Professional & Above Standard
Our existing deck was ugly and a safety concern. From start to finish these guys were top notch and professional. Solid to their word, they did an outstanding job. Without reservation, we recommend Cottonwood Custom.
ABSOLUTELY OUTSTANDING !!!
Absolutely OUTSTANDING !!! My deck was old wipe badly peeling deck paint, split boards in olance and railing that had come loose in serval places. After two and a half days of sanding, repair work and staining, my deck looks GORGEOUS!! I have seldom seen such a dedicated and responsive crew!!! Outstanding company. They worked nonstop and diligently each day! They were meticulous. I never write reviews but truly felt this company should be commended on their outstanding work. No need to look at other companies.. This is a great group of guys with top notch work! Highly recommend the company. Thank you Tim and crew!
Highly recommend the company.
We have had Tim and his crew repair and refinish our deck. They work hard, they work clean, and have made our deck shine like new. I would definitely recommend them.